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Welcome to Roserosh (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By using our Site, you agree to comply with these Terms in full. If you do not agree, please do not use our Site.
Roserosh is operated by Roserosh, located at UAE. These Terms apply to all visitors, users, and customers of the Site. Our Privacy Policy and Refund Policy form part of these Terms and should be read carefully as they govern important aspects of your use of the Site.
By using this Site, you confirm that you are at least 18 years old or have obtained permission from a legal guardian to do so. When you create an account or place an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit others from using and enjoying the Site. Any misuse of the Site, including attempts to gain unauthorized access to any part of the Site, interfere with its operation, or post unlawful or harmful content, is strictly prohibited. We reserve the right to suspend or terminate access to anyone who breaches these Terms.
Prices for products and services are displayed in AED and may include applicable taxes, which will be clearly shown at checkout. By placing an order, you agree that all information provided is accurate and that you authorize us to charge your selected payment method for the full order amount.
While we strive to fulfill every order promptly, all orders are subject to availability and acceptance. We reserve the right to cancel or refuse orders in cases such as stock shortages, inaccuracies in product or pricing information, or suspected fraudulent activity.
We endeavor to deliver your order within the estimated timeframe provided at checkout; however, delivery dates are estimates only and not guaranteed. It is your responsibility to provide accurate shipping details. If an item is lost, delayed, or damaged in transit, please notify us within 6 days so we can assist you accordingly.
We accept returns for eligible products within 6 days from the date you receive your order, provided the items are unused, undamaged, and returned in their original packaging. Returns are processed in accordance with our Refund Policy, and refunds will be issued to the original payment method. Please note that return shipping costs are generally the customer’s responsibility unless otherwise specified.
All content on this Site, including but not limited to text, graphics, logos, images, and software, is owned or licensed by Roserosh and is protected by copyright, trademark, and other intellectual property laws. You agree not to copy, reproduce, distribute, or create derivative works from any content on the Site without our prior written permission.
Users may submit content such as reviews, comments, or images. By submitting such content, you represent and warrant that you have all necessary rights to do so and that your content does not violate any laws or infringe any third-party rights. You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display your content on the Site and in our marketing materials.
We reserve the right to remove any user-generated content that we consider inappropriate, offensive, or in violation of these Terms without prior notice.
Our Site may contain links to third-party websites for your convenience. These links do not imply any endorsement or responsibility for the content, products, or services provided by those websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
To the fullest extent permitted by law, Roserosh shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the Site. This includes damages related to loss of data, revenue, or goodwill, or any interruption or error in the operation of the Site.
You agree to indemnify and hold harmless Roserosh, its officers, employees, and affiliates from and against any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or your misuse of the Site.
We may update or revise these Terms from time to time. When we do, we will post the updated Terms on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.
We reserve the right to suspend or terminate your access to the Site at any time and for any reason, including violation of these Terms, without prior notice. Sections regarding intellectual property, limitation of liability, and indemnification will survive termination.
These Terms shall be governed by and construed in accordance with the laws of UAE. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in UAE.
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